With customer care at the heart of our business, we work closely with you to understand your business needs and deliver pertinent services from our broad catalogue of support capabilities to help accelerate its performance and growth. We focus on running the data centres, so that you can focus on your core business. Our on-site technical team ensures that mission-critical functions are always up and running, round the clock, every day of the year. You can also rely on our qualified technicians as your own extended team members who are always ready to deliver the highest standard of support whenever you need them.
Manage your data centre equipment without having to be physically present. With our Remote Hands services, you can enjoy on-demand technician support delivered per your instructions via phone, email or our customer portal according to your predetermined service-level agreement (SLAs) terms and response times.
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