Home Credit India Finance Pvt. Ltd. is a local arm of the international consumer finance provider with operations spanning over Europe and Asia and committed to drive financial inclusion in India. A part of the Home Credit Group, which was founded in 1997 and is currently operating in nine countries, Home Credit India follows a responsible lending model to empower underserved customers with little or no credit history by enabling them to borrow easily and safely, both online and offline.

“Home Credit’s partnership with STT GDC India plays a vital role in enhancing its presence in India as it delivers high- standard customer experience and thrives to remain on top of the game. STT GDC India’s customer-centric approach towards data centre colocation is certainly instrumental in augmenting Home Credit’s presence in India.”

Mr Ladislav Simicek, CIO, Home Credit India

Customer Challenge

Home Credit India has a strong network of around 30,600 Points-of-Sale (PoS) and is growing with a customer base of over 11.7 million customers, driven by pan-India expansion across major markets with a range of diversified and innovative products backed by superior customer experience. The company has been consistently expanding operations since its entry in 2012, with its operations spread over 367 cities across 22 states in India.

Home Credit’s business is supported by a robust foundation of technology infrastructure wherein IT plays a crucial role to enable the business to process loans efficiently.

For us at Home Credit, customer is key, and we constantly aim to offer them a positive, seamless, and safe borrowing experience, helping them to realize their dreams in a financially secure way. In order to make consumers more responsible with their financial decisions, Home Credit educates them about their skills of money management, financial planning, budgeting, etc. and spreading financial education awareness.